Last year the Boerum Hill Association ran an online survey to assess the quality of service that the neighborhood is receiving from the Times Plaza (11217) post office on Atlantic Avenue between 3rd and 4th ave.
Armed with the results of that survey, we met again with the post office manager, a USPS regional manager, and Congressman Towns to ensure that the many problems we found would be corrected.
Please take the survey again to let us see if promises were kept!
This is an exact duplicate of last year's survey, which was taken directly from a national survey the Postal Service conducted on random households throughout the country. By cloning their own survey they cannot dismiss our findings.
In conducting this second survey, we hope to give the Times Plaza Station an opportunity to measure improvements and any increased customer satisfaction from the changes and improvements that were promised. However, if this second survey round does NOT show a quantifiable improvement in service, post office management will find our data hard to ignore.
Please take this opportunity to complete the survey. It should take you no more than 15 minutes to complete, and unless you choose to provide your name or email address, all responses are anonymous. You do not have to have completed the survey last year to participate.
Please do not fill the survey out more than once. If you return to the survey later you will automatically be allowed to finish or edit your previous responses, though.
The survey is available here:
BHA Post Office Survey
If you have any questions or comments, or problems using the survey, please
do not hesitate to contact me at , or by phone at
212-538-5126.
Thanks,
Joel Potischman
BHA Executive Board